If a prescription is sent to the wrong pharmacy by fax, what can that pharmacy do?

When a prescription is sent to the wrong pharmacy by fax, the correct course of action is to fax it to the correct pharmacy. This action aligns with the intent of ensuring that the patient receives their necessary medications efficiently. It demonstrates responsible handling of prescriptions, aiding in continuity of care without unnecessary delays.

The pharmacy receiving the incorrect fax should ensure the confidentiality of the patient's information and attempt to redirect it to the appropriate location. This fosters a collaborative environment among healthcare providers and ensures that patients are less likely to face disruptions in their medication regimens.

In contrast, destruction of the faxed prescription does not help the patient, and calling the prescriber for validation may waste time since the prescription was sent incorrectly. Notifying the patient, while important for transparency, does not directly resolve the situation of the misplaced prescription. Therefore, the most effective and responsible action is to promptly forward the prescription to the correct pharmacy.